Frequently Asked Questions

aeda is a non-custodial digital wallet app that lets you send and receive digital money (EURC stablecoin) across borders — instantly, transparently, and at low cost. Available on iOS and Android.

No. aeda is a software company, not a bank or payment service provider. We build non-custodial wallet software. Any fiat services accessible through the app are provided by licensed third-party partners operating under their own regulatory frameworks.

aeda is built on the Solana blockchain, using EURC — a euro-backed stablecoin issued by Circle — as the digital currency for transfers. Solana provides fast settlement (under 1 minute) and low transaction costs.

Digital money refers to stablecoins like EURC — digital assets pegged to traditional currencies (like the euro). They maintain a stable value and can be transferred on blockchain networks instantly and at minimal cost, without needing a bank account.

Non-custodial means you hold your own private keys. aeda never stores, controls, or has access to your wallet or funds. You have full ownership and control over your digital money at all times. We build the software — you hold the keys.

No. Because aeda is non-custodial, we cannot access, freeze, or move your funds. You hold the only keys to your wallet. We can view on-chain transaction data for compliance monitoring purposes, but we cannot control your assets.

When you create your wallet, you’ll receive a 12-word recovery phrase. Write it down and store it securely offline — not on your phone or in a cloud service. This phrase is the only way to recover your wallet if you lose access to your device.

Unfortunately, if you lose your recovery phrase and lose access to your device, your funds cannot be recovered by anyone — including aeda. This is the nature of non-custodial wallets. We strongly recommend backing up your phrase securely before using the app.

Your funds live on the Solana blockchain — not held by aeda. If the aeda app becomes unavailable, you can recover your wallet using your 12-word recovery phrase in any compatible Solana wallet application. Your funds are always yours.

Wallet-to-wallet transfers between aeda users typically settle in under 1 minute on the Solana network. Fiat top-ups and withdrawals through our licensed partners may take 1–2 business days depending on the payment method and provider.

aeda-to-aeda wallet transfers have a 0% fee — completely free. Top-ups and withdrawals through fiat partners may have small fees set by those providers. Any applicable fee is always shown clearly before you confirm a transaction.

No. aeda is committed to full transparency. All fees are displayed before you confirm any transaction. Wallet-to-wallet transfers are free. Third-party fees for fiat services are disclosed upfront by the relevant provider.

Blockchain transactions are irreversible by design. Once a transfer is confirmed on the Solana network, it cannot be undone. Always double-check the recipient’s details and amount before confirming any transaction.

Yes, through licensed third-party partners. You can top up your wallet from a bank account or card, and withdraw to a supported bank account. These services are provided by regulated partners — not by aeda directly — and are subject to their terms.

Identity verification (KYC) and AML compliance checks are performed by Sumsub, our licensed compliance partner. You’ll complete identity verification within the app during onboarding before you can send or receive funds.

Not necessarily. You can receive EURC from other aeda users or fund your wallet from compatible blockchain sources without a bank account. However, fiat top-ups and withdrawals do require a bank account through our licensed partners.

aeda is currently focused on the EU–Armenia corridor and is in early access. We’re expanding to more regions soon. Sign up for early access and we’ll notify you when aeda becomes available in your country.

Yes. aeda complies with GDPR and applicable data protection regulations. Your personal data is stored securely, used only as described in our Privacy Policy, and never sold to third parties. You have rights to access, correct, and delete your data.

Stablecoins like EURC are designed to maintain a stable value, but they carry risks like any financial instrument. EURC is issued by Circle and backed 1:1 by euros held in reserve. Market, counterparty, and regulatory risks exist. aeda does not provide investment advice.

Not yet. A physical or virtual card is on our future roadmap. Sign up for early access to be the first to know when card features become available.